1What should I do if I can't configure this switch module?Please check whether device is powered on;
Make sure your and switch module are under the same 2.4Ghz WIFI network;
Whether it's in good internet conditions;
Make sure the password entered in App is correct;
Make sure the wiring is correct.
2Which products can I control with the device?
You can control all type of lights,and electrical products in accordance with the device specifications.
3What happens if the Wi-Fi goes off
You can still control the device connected the switch module with your traditional switch and once Wi-Fi is active again the device connected to module will connect automatically to your Wi-Fi network.
4What should I do if I change the Wi-Fi network or change the password?
You have to re-connect our Wi-Fi dimmer module to the new Wi-Fi network accordingly as per the App user manual.
5How do I reset the device?
Press off led light(the one connected to the Wi-Fi dimmer module). Then press and hold for 10 seconds or more until lamp connected to the module will flick quickly and enter into configuration mode.